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18 December 2006 @ 03:06 pm
Oh, The Humanity!  

Okay, this is a response to a discussion

sean_montgomery and I were having.

Abby: (*moans* Do I HAVETA go to work tomorrow? Do I REALLY have to endure the customers doing their last minute shopping?! Do they REALLY need that final can of yams?!

*hunkers down into a corner and rocks herself*)

Me: Tell me about it. I had a fool come in yesterday and fall absolutely in love with a pillow he found hidden back in Dec Pillows. Grinning like a fool, he rushes up to me, "Do you possibly have the set that belongs to this, miss? I have to have this for my daughter! I've never seen an pattern that suits her more correctly! I need it in a twin, if you please." (Yes, he spoke like this)

Well, seeing that it belonged to a company we carried, I told him I'd be happy to look for him. A somewhat basic pattern, I went through the database for our store, knowing I had seen it before.

That took twenty minutes, page by page in the inventory. The pattern name was easy to find, seeing as how we had a million items in that one particular set. It was just trying to identify the short form of the words that was killing me. Did you know that other than Twin, Full, Queen, and King, there are also Twin Extra Long, Olympic Queen, California Queen, Olympic King, and California King? Geez!

Finally, after having gotten an MOD involved, we discover that not only did we didn't have them in stock, they had been discontinued,(which is a shame because the Chambord is really gorgeous). Telling this to the customer, he was disappointed but I offered to look up to see if any other stores still had overstock of them.

Turns out that there are only thirty-five left *company-wide*. Bummer. Well, I offer to put a request out to have one shipped to our store, if one can be found. The man asks if it will have to be transferred, I say yes, if we can find one for you. He says that that's fine, but he'll keep looking. Everyone leaves happy.

Fast-forward to two hours later and I'm literally drowning in customers desperate for anything to give their loved ones, even if it's just a stupid $2.95 oinking pig keychain (I don't even understand why I high-end store like ours is selling these things! I sound like a snob, but geez! *Rolls eyes, sighs*). I've had tired, cranky, Stitch-like overgrown children in Donna Karen and J. Crew crabbing at me for an eternity when I hear, "Lois, Bedding, Line One."

Revelling in the reprieve, I take the phone. "Happy Holidays from BB&B. This is Lois. How might I assist you?"

And a very smarmy, furious voice on the other end of the line snapped, "Lois, this is Gary from Store Who-really-gives-a-flying-rat. Where did you get that we have thirty-five Chambord comforter sets? I want to know exactly where you saw this and then I want to speak to your manager."

See, someone heard what they wanted to hear earlier. Anyone else remember where I said those comforter sets where? Yes, say it with me, "'Company-wide'!"

Not in another regional store, which I would have told you earlier and saved myself the heartache and chew-out that followed.

Thankfully, my MOD at the time backed me up, but that destroyed last night for me. Can't wait for tomorrow. Really. *shudders*


I say again unto you, please please please please be kind to your cashier and listen. I know all of you girls and Brian will, but... *Groan* God, I hate retail this time of year.
 
 
sean_montgomery: Brandon - afraid!sean_montgomery on December 18th, 2006 08:17 pm (UTC)
Remember, folks - it's officially International Hug Your Cashier Week! We're people, too! *sees the hours ticking away from her day-off and groans*
dede11dede11 on December 18th, 2006 09:10 pm (UTC)
Where is the new chapter
Loiskalalanekent on December 18th, 2006 09:16 pm (UTC)
With the beta. B should have it back to us later this evening.
Brian's FanFic Journalmr_beeto on December 18th, 2006 10:11 pm (UTC)
Good Luck. It'll be over in a week.
Loiskalalanekent on December 18th, 2006 10:24 pm (UTC)
And then the return week starts. *Groan* :D
Brian's FanFic Journal: Head Bangermr_beeto on December 18th, 2006 10:42 pm (UTC)
D'oh!

Silly me. Especially after thinking about some after-Christmas shopping earlier today... and that I'd wait.
Loiskalalanekent on December 18th, 2006 10:45 pm (UTC)
*ROTFL* And a million cashiers look daggers at you!

And I promise that we'll have an update soon. B sadi she'd look at the beta later, so the wait is almost over.
Brian's FanFic Journalmr_beeto on December 18th, 2006 11:13 pm (UTC)
I actually finished my Christmas shopping before Thanksgiving, most of it on lunch-hour trips to one store or another. It's usually a November thing for me, but two years ago I finished in August. That was cheating, though. Everyone got souvenirs from my trip to Europe (Scotland, England and France).
Loiskalalanekent on December 18th, 2006 11:45 pm (UTC)
Wow. Oh, I hate you! Europe. God, I'd love to have a chance to prowl around there.
Brian's FanFic Journalmr_beeto on December 19th, 2006 12:18 am (UTC)
I'd been talking about making a trip over there since I was a teen. Took me 20 years to get around to finally doing it.

Let me let you in a little secret: There is really not a big difference in cost between flying across the country and flying across the ocean, especially if you plan far enough in advance.

The accommodations is where it can get expensive. I stuck with B&Bs for the most part, since I didn't want to pay top dollar (or rather, pound) for the hotels, but still wanted something a little better than the hostels. I also spend several days in dorms at the U of Edinburgh while there for their Fringe Festival (which I highly recommend). It's doable on a budget.
Loiskalalanekent on December 19th, 2006 06:40 pm (UTC)
You're going to have me looking this up after the new year, Brian. I've always wanted a chance to do this and it might just be the perfect time.
Brian's FanFic Journalmr_beeto on December 19th, 2006 10:09 pm (UTC)
Go for it. Check out the travel books at your local library or bookstore. Europe on a Budget, or one of the Fromer's Guides are probably best. I like the Fromer Guides myself. You'll probably also do better reading up and planning out the trip yourself rather than paying a premium for some packaged tour. Also, you'll only need a small about of foreign currency. Once there, you'll just get money from the ATMs. Also note the European ATMs draw from CHECKING instead of SAVINGS, and allocate your funds accordingly. And have fun.

After the New Year, I'll start planning for a trip to Italy, using Fromer's Italy as my guide. Maybe May or June...
maaike_fluffy on December 18th, 2006 11:48 pm (UTC)
I hear you, girl... Christmas ain't very jolly at my store either. :-S I'm fully supporting sean_montgomery's International Hug Your Cashier Week.

Say it with me, *just one more week. Just one more week. Just one more week.*
Loiskalalanekent on December 18th, 2006 11:55 pm (UTC)
Thank God! And International Return Week should also be mercifully short.
maaike_fluffy on December 19th, 2006 12:00 am (UTC)
Thank God! And International Return Week should also be mercifully short.

I am sooooo glad I do not work behind our service desk. *wipes brow in relief* Now _THAT_ is torture...
Loiskalalanekent on December 19th, 2006 12:11 am (UTC)
*LOL* Amen to that!